Answer product questions, recommend items, and handle orders 24/7. Sync your Shopify catalog and turn every visitor into a potential customer — automatically.
7-day free trial · No credit card required · Live in 5 minutes
*Illustrative, typical range across active customers — not a guaranteed result.
Online shoppers ask the same handful of questions — sizing, shipping times, return policy, whether an item is in stock — at every hour of the day, and every unanswered one is a visitor who leaves without buying. An e-commerce chatbot trained on your actual product catalog and policies closes that gap: it answers instantly, captures contact details from visitors who aren't ready to buy yet, and hands off to a human only when a conversation genuinely needs one. For stores running on Shopify or WooCommerce, that means fewer abandoned carts and a support inbox that isn't the bottleneck for sales.
Set up in minutes. No developers, no monthly retainers.
Import your entire product catalog. Your chatbot answers pricing, availability, and product detail questions instantly — no manual updates.
Customers get instant answers about sizes, materials, shipping, and policies — at 3 AM or peak season. Zero wait time.
Collect names, emails, and phone numbers through natural conversation. Every interaction is a sales opportunity.
Extend your store's support to WhatsApp. Reach customers where they already are with the same trained chatbot.
Your chatbot automatically responds in the visitor's language — English, Hindi, Spanish, French, and more.
When a customer needs a real person, your chatbot routes them immediately — and emails you the full conversation.
No technical knowledge required.
Import your Shopify catalog or upload your product docs, FAQs, and return policy in one click.
Set your chatbot's name, color, and personality. It learns your products automatically.
Paste one script tag on your site. Your AI chatbot goes live instantly — on desktop and mobile.
Most Shopify chat apps charge per feature and lock WhatsApp or catalog sync behind higher tiers. Here's how a flat-plan approach compares.
| Dimension | Typical chatbot apps | BotBuild |
|---|---|---|
| Setup time | Hours to days, often needs a developer | ~5 minutes, no code |
| WhatsApp support | Separate paid add-on, if offered at all | Included on Pro and above |
| Pricing model | Per-feature add-ons stack up fast | Flat monthly plans, features bundled in |
| Contract terms | Annual contracts are common | Month-to-month, cancel anytime |
| White-label branding | Enterprise tier only, if available | Included on Business plan |
General patterns observed across chatbot and helpdesk-widget tools — always verify current pricing and features on a vendor's own site before switching.
Beyond the Shopify sync, every plan from Starter up includes the REST API and webhooks — so you can push order and inventory events into the chatbot's context, or pull leads and conversations into your own systems.
curl https://api.botbuild.co/api/v1/chatbots \
-H "X-API-Key: YOUR_API_KEY"
curl -X POST https://api.botbuild.co/api/v1/chat/1 \
-H "X-API-Key: YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{"message": "What are your pricing plans?", "history": []}'Authenticated with a single X-API-Key header — REST API and webhooks are included from the Starter plan up. Full endpoint docs are in your dashboard after signup.
Yes. BotBuild has a native Shopify integration that imports your product catalog, collections, and metadata. Your chatbot can answer product questions, pricing, and availability instantly.
You can train it on your order policy, tracking instructions, and FAQs. For live order lookups, set up a webhook to pull data from your fulfilment system.
Your chatbot detects escalation requests and triggers an instant handoff — emailing you the full conversation so your team can follow up.
Yes. Connect your Meta Cloud API credentials and the same trained chatbot works on WhatsApp — no extra setup.
Under 5 minutes. No developers needed. Import your catalog, copy one script tag, and you're live.
Stop losing sales to unanswered questions. Set up your e-commerce chatbot in 5 minutes.
7-day free trial · No credit card required